Frequently Asked Questions (FAQs)

  1. What is I S Cal Apparel? I S Cal Apparel is a streetwear brand dedicated to delivering high-quality, innovative, and sustainable fashion to our customers. We curate a range of trendy and unique clothing items that blend style, comfort, and individuality.

  2. Where is I S Cal Apparel based? Our headquarters are located in Arkansas. However, we offer worldwide shipping, so you can enjoy our products no matter where you are.

  3. How can I contact I S Cal Apparel? You can reach out to our customer support team by visiting our "Contact Us" page on our website, https://iscalapparel.com/pages/contact-us. We are available to assist you with any inquiries, feedback, or concerns you may have.

  4. What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the convenience of payment through PayPal for a secure and seamless checkout experience.

  5. What are your shipping options and delivery times? We offer various shipping options, including standard and expedited shipping. The delivery time depends on your location and the shipping method chosen during checkout. Once your order is processed and shipped, you will receive a confirmation email with tracking details.

  6. Do you ship internationally? Yes, we ship internationally to most countries. Shipping rates and delivery times may vary depending on your location. Please note that additional customs fees or import taxes may apply, which are the responsibility of the customer.

  7. What is your return/exchange policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our "Returns and Exchanges" page on our website, https://iscalapparel.com/policies/refund-policy, for detailed information on our policies and procedures.

  8. How can I track my order? Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the respective shipping carrier's website.

  9. Do you offer collaborations or sponsorships? We appreciate your interest in collaborating with us. For collaboration or sponsorship inquiries, please contact our marketing team directly through our "Contact Us" page on our website, and provide us with relevant details regarding your proposal.

  10. How can I stay updated with new releases and promotions? To stay informed about our latest releases, promotions, and exclusive offers, we recommend subscribing to our newsletter through the subscription form on our website. Additionally, you can follow us on our social media channels for real-time updates and engaging content.

If you have any other questions or need further assistance, please don't hesitate to reach out to us. We are here to provide you with exceptional service and an enjoyable shopping experience.